Artificial intelligence (AI) has the potential to revolutionize medicine by improving diagnostic accuracy and, thus, reducing medical errors. However, little is known about healthcare providers‘ acceptance of and interaction with AI-enabled technology. Both distrust and over-trust, as well as poor usability of AI-enabled technology, could prevent the promised improvements to materialize or could even lead to adverse events.
Within our research project, we will address three broad open questions:
1) How are healthcare providers‘ perspectives regarding AI related to how they interact with the technology?
2) How does the presentation of AI-enabled advice to healthcare providers influence clinical decision-making?
3) Can a human-factors-optimized AI-enabled support system reduce medical errors and improve patient safety?
The project is creating learning and development opportunities for young research talent in an innovative field. Besides these major contributions, the project should help to foster more interdisciplinary and international exchange and cooperation. We believe this complex research program needs to be addressed by an interdisciplinary collaboration between the disciplines of psychology, medicine, and computer science. Only by combining the expertise and experience of each discipline, we can tackle safety concerns arising from poor usability and suboptimal human-AI interaction. This interdisciplinary collaboration also allows for an innovative multimodal methodological approach, which would not be feasible for a single discipline.
The project is funded by the VolkswagenStiftung (Grant Number: 98 525)